Account Help

Step-by-step guides for common account actions

How to Get a Refund

  1. 1Sign in to your Guardio account at guard.io
  2. 2Go to Account Settings → Billing
  3. 3Click "Request a Refund" within 30 days of charge
  4. 4Select your reason and submit the form
  5. 5Refunds are processed within 5–10 business days
  6. 6If you need help, call our support team or use live chat below

How to Cancel Your Subscription

  1. 1Sign in to your Guardio account
  2. 2Navigate to Account Settings → Subscription
  3. 3Click "Cancel Subscription" at the bottom of the page
  4. 4Follow the cancellation wizard and confirm
  5. 5You'll receive a confirmation email within minutes
  6. 6Your protection continues until the end of your billing period
  7. 7For immediate help, call our support team

Still need help?

Our support team is available 24/7. Call us or use the live chat below.